New Zealand Driver – Terms and Conditions

Terms and Conditions

Minimum Business – Guarantee Scheme (for selected drivers only)

  1. Subject to the terms and conditions of this minimum business guarantee scheme (Scheme), drivers in selected cities in New Zealand who have received this participation offer (Offer) through an email or through any other form of communication from Ola and for whom this offer is visible on their Ola app are eligible (eligible drivers) to participate in the Scheme implemented by Ola
  2. The benefits available to eligible drivers under the Scheme (Scheme benefits) are available only if such eligible drivers fulfill the Scheme criteria set out in paragraph 3 below (Scheme criteria)
  3. An eligible driver must fulfill the following Scheme criteria within the Scheme period (Scheme period):
    • Complete a minimum number bookings within a specified time in the Scheme period; and
    • Maintain a minimum completion rate within a specified time in the Scheme Period
  4. The minimum number of bookings, minimum completion rate and specified times are set out in the Offer
  5. An eligible driver who fulfills the Scheme criteria will be entitled to a minimum earnings guarantee for each day of the Scheme period that the eligible driver fulfills the Scheme criteria set out in paragraph 3 above
  6. The amount of minimum earnings guarantee will be stated in the Offer
  7. Eligible rides means all completed rides started by the driver during the Scheme hours (whether or not such rides were completed outside of the Scheme hours)
  8. The Offer applies to eligible rides in selected cities in New Zealand only
  9. Payment of the Scheme benefits will be made on the day after the end of the applicable Scheme period day
  10. Calculation of the minimum earnings guarantee for the Scheme benefits is based on a driver’s standard take home rate as an Ola driver, which excludes booking fees, tolls, airport fees and any other third party charges
  11. Commissions on rides outside of the Scheme period or on rides in any other cities are not affected by this Scheme
  12. This offer cannot be taken, used or combined with any other offer, discount, prize or promotion
  13. This offer is not transferable or redeemable
  14. Ola reserves the right to change or withdraw this offer at any time
  15. Ola driver agreement and standard terms apply
  16. IMPORTANT NOTICE: Relationship with Ola:
    • This Scheme is a promotion only and Ola in no way requires any driver to participate in this Scheme
    • All drivers who choose to participate in this Scheme do so solely at their discretion and will operate as an independent contractor
    • The relationship between Ola and a driver under this Scheme is on the basis of two independent contractors contracting for mutual benefit and nothing in these terms and conditions or the Driver Agreement will be interpreted as creating the relationship of employer and employee between Ola and a driver participating in this Scheme at any time, under any circumstances or for any purpose
    • Ola has the right to select only certain drivers to be eligible drivers for this Scheme and the criteria for selection is solely at Ola’s discretion
    • In addition to the terms and conditions listed here, a driver who participates in this Scheme is required to comply with the conditions outlined in the Driver Agreement and nothing in these terms and conditions terminates or waives the:
      • The rights of a driver and Ola under the Driver Agreement;
      • The obligations that a driver and Ola have to each other under the Driver Agreement; and
      • Any onboarding, vehicle or insurance requirements under the Driver Agreement

Terms and conditions for 0% commission – new drivers only

  1. Subject to the terms and conditions of this offer, new drivers in offer cities are limited to Wellington, Auckland who register and are approved to drive with Ola during the offer period are eligible for a 0% commission on the first 50 completed rides made during the first 3 weeks of the driver being approved to drive with Ola
  2. The offer period commences on 00:00 01/03/2022 local time and ends on 23:59 07/05/2022 local time
  3. The offer cities are as follows:
    • Wellington & Auckland (NZ)
    • To be entitled to the offer, a driver must meet the following criteria:
    • The driver must be new to Ola, being drivers who have not previously registered with Ola before the commencement of the offer period;
    • Drivers must have registered with Ola in the offer cities and be approved to drive with Ola by the end of the offer period;
    • The driver must complete at least 50 rides with Ola in the offer city during the first 3 weeks of being approved to drive with Ola starting from the date of approval
  4. Commissions on rides in any other cities are not affected by the offer
  5. The offer excludes booking fees, tolls, airport fees and any other third party charges and cannot be taken, used or combined with any other offer, discount, prize or promotion
  6. GST ordinarily charged on the additional commission amount will not be refunded under this offer.
  7. Payment of the standard commission amount for all rides completed by the driver will be made in accordance with Ola’s usual payment terms
  8. Payment of the offer commission amount for all eligible rides completed at any time during the 3 weeks will be made on the Monday following the end of such 3 weeks period (only on these dates : 7th February, 14th February, 21st February & 28th February 2022)
  9. The offer is not transferable or redeemable
  10. Ola reserves the right to change or withdraw the offer at any time
  11. Ola driver agreement and standard terms apply

Terms and conditions for Special Incentives Scheme

  1. Subject to the terms and conditions of this offer, drivers are eligible to participate in a special incentives scheme during the offer period, which commences and ends on the days and times specified in the communications made to you relating to the scheme (Communications)
  2. The offer applies to completed rides in the cities specified in the Communications only
  3. The offer is a special incentives scheme, the details of which are as follows:
    • A driver will be entitled to receive additional amounts shown in the table set out in the Communications if the driver completes the number of bookings described in the corresponding row of the table
    • The entitlement will only apply to bookings accepted by a driver between the hours specified in the Communications
    • In addition, a driver must maintain the completion rate displayed in the ‘Rewards’ section of the Ola app to be eligible for the special incentives offer. Completion rate is calculated as the number of total completed bookings out of all the booking requests received by the driver during the hours to which the offer applies
  4. The offer cannot be taken, used or combined with any other offer, discount, prize or promotion.
  5. Payment for all amounts made under the offer will be made according to Ola’s usual payment terms.
  6. The offer is not transferable or redeemable
  7. Ola reserves the right to change or withdraw the offer at any time
  8. Ola driver agreement and standard terms apply

Disclaimers applicable for all drivers

  1. Any communications made by Ola to drivers by email, SMS, notifications via the Ola app or any other channels is for information purposes only
  2. Potential earnings depend on many factors including day and time of driving, login hours and more
  3. Ola does not guarantee any earnings on the Ola platform and drivers are advised to conduct their own research before deciding to sign up with Ola
  4. All drivers are required to comply with and are bound by the Driver Agreement entered into between Ola and the driver upon the driver signing up to drive with Ola. Nothing in this page terminates or waives any rights or obligations of the parties. In the event of a conflict, the terms of the Driver Agreement prevail